Shipping policy

Shipping Policy

Effective Date: July 2026

Welcome to WELIRI (weliri.shop). This Shipping Policy explains how we process, ship, and deliver your orders.

By placing an order on our website, you agree to the terms outlined below.

1. Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.
  • Orders are processed Monday to Saturday, excluding public holidays.
  • Once your order has been dispatched, you will receive a shipping confirmation via email or SMS (where applicable).

2. Shipping Time

Estimated delivery times:

  • Metro Cities: 3–5 Business Days
  • Other Cities & Towns: 5–7 Business Days
  • Remote Locations: 7–10 Business Days

Please note that delivery timelines are estimates and may vary due to courier operations or unforeseen circumstances.

3. Shipping Charges

  • Free Shipping is available on eligible orders as displayed on our website.
  • If shipping charges apply, they will be clearly shown during checkout before payment.

4. Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS.

You can use the tracking number provided to monitor your shipment's delivery status.

5. Delivery Attempts

Our courier partners will make reasonable delivery attempts.

If delivery cannot be completed due to:

  • Incorrect or incomplete address
  • Incorrect contact information
  • Customer unavailable during delivery

the package may be returned to us. Additional shipping charges may apply for re-shipment.

6. Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Government restrictions
  • Transportation disruptions
  • High order volumes

WELIRI is not responsible for delays caused by circumstances beyond our reasonable control.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

WELIRI is not responsible for delays or non-delivery resulting from incorrect or incomplete address details provided during checkout.

8. Damaged or Missing Items

If your order arrives damaged, defective, or incomplete:

  • Contact us within 48 hours of delivery.
  • Include your Order Number and clear photos of the product and packaging.
  • Our support team will review your request and assist you as quickly as possible.

9. Delivery Confirmation

Orders are considered delivered once marked as delivered by the courier partner at the shipping address provided during checkout.

10. Contact Us

If you have any questions regarding this Shipping Policy, please contact us.

WELIRI.SHOP

Website: https://weliri.shop

Customer Support: +91 85859 08224

Business Email: support@weliri.shop

Alternative Email: weliri17@hotmail.com

Business Address:

Office No. 512, 5th Floor
Lotus Corporate Park
Western Express Highway
Goregaon East
Mumbai, Maharashtra – 400063
India

Business Hours:
Monday – Saturday | 10:00 AM – 7:00 PM (IST)

Last Updated: July 2026